🚲 Trainee Sales Advisor – Power2Cycle Norwich (Showroom-Based Role)

📍 Location: Power2Cycle Norwich

🕒 Position Type: Full-time

💷 Salary: Competitive, based on age & experience, with regular reviews

🎁 Perks: Full product & manufacturer training, staff discounts, career progression, and a supportive team environment

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🌟 About the Role – Trainee Sales Advisor

Are you friendly, enthusiastic, and ready to kickstart a rewarding career in the cycling industry?

As Power2Cycle continues to grow, we’re looking for a Trainee Sales Advisor / Sales Assistant to join our expanding team in Norwich. As one of the UK’s growing electric bike specialists, we’re passionate about helping riders discover the benefits of e-bikes through expert advice, premium products, and outstanding customer service.

In this role, you’ll be one of the first people our customers meet when they step into our Norwich showroom. You don't need to be an experienced bicycle salesperson—we're looking for someone who loves speaking with people, has a positive attitude, and is eager to learn. We’ll provide all the training and support you need to develop your product knowledge, customer service skills, and confidence across the sales process.

🧠 Grow Your Career With Us

At Power2Cycle, we strongly believe in investing in our people and developing talent from within. In fact, some of our most valued team members—including members of our current management team—started their careers in trainee and supporting roles!

You’ll receive comprehensive training and support from our experienced team, building expert knowledge in:

  • Electric bikes, bicycle technology, and industry-leading brands

  • Customer service, sales techniques, and bicycle sizing

  • Finance and Cycle to Work options

  • Conducting customer test rides and handovers

  • EPOS systems and showroom stock management

🔧 What You’ll Do

  • Deliver Great Experiences: Welcome customers into the showroom, listen to their needs, and offer friendly, helpful advice on e-bikes, clothing, and accessories 🤝

  • Guide Customer Journeys: Demonstrate bike features, explain product benefits, help with sizing, and assist with test rides 🚴

  • Handle Enquiries: Answer incoming calls, respond to customer emails, and follow up on sales enquiries 📞

  • Manage Sales: Process transactions accurately through our EPOS system, take payments, and complete sales paperwork 💳

  • Showroom Presentation: Keep displays clean, organized, well-stocked, and presented to the highest standard ✨

  • Team Collaboration: Work closely with our workshop team to ensure customer orders are ready on time, assist with photographing website stock, and help with stock deliveries 📦

✅ What We’re Looking For

  • A friendly, confident, and approachable manner

  • Excellent communication and customer service skills

  • A positive, can-do attitude and a genuine desire to learn

  • An interest in cycling, electric bikes, or outdoor products

  • Good organizational skills, time management, and attention to detail

  • A flexible attitude and willingness to help with general showroom duties

  • Ability to work well both independently and as part of a close-knit team

🌟 Bonus Points (Not Essential)

  • Previous retail, sales, or customer-facing experience

  • Prior experience or background within the cycling industry

🎓 What You’ll Get

  • Competitive Salary: Fair compensation that reflects your experience and growth

  • Comprehensive Training: Full product, brand, and sales training from day one

  • Real Progression: Genuine opportunities to advance into a fully qualified Sales Advisor role as the business expands

  • Generous Perks: Great staff discounts on bikes, clothing, parts, and accessories

  • Great Culture: A supportive, friendly, and pressure-free environment working alongside passionate colleagues

🚴 This Role in the Power2Cycle Journey

You will be an essential part of our Norwich showroom team, playing a direct role in delivering exceptional customer experiences and driving the continued success of an ambitious independent business.

📩 How to Apply

Pressing the button below, will allow you to apply directly here on our website, this will ensure your application lands safely in our inbox!

Or drop by our Norwich showroom to introduce yourself—we’d love to chat! 👋

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